Business Details
Emergency
services
Expert Elemental Analyzer Maintenance & Repair Services
Compass Engineering is a team of experienced engineers dedicated to providing expert maintenance, repair, and support services for elemental analysis equipment. With offices in Ohio and Texas and a service team spanning the United States, we combine over 150 years of collective industry experience to deliver personalized solutions tailored to laboratory needs. Our expertise extends to servicing leading brands such as Bruker, ELTRA, LECO, and Thermo Fisher Scientific, with a focus on extending equipment lifespans and minimizing downtime. As an authorized Bruker dealer since 2022, we offer both new and reconditioned equipment alongside customized service agreements. Our competitive pricing and commitment to customer satisfaction ensure laboratories receive top-tier service without the high costs associated with OEM providers.We specialize in preventative maintenance, emergency repairs, parts sourcing, and logistics support, including equipment relocation and retesting. Our US-based team prioritizes rapid response times, with telephone support within two hours and on-site visits scheduled within days. By refusing to declare equipment obsolete, we help clients maximize their investments through innovative part fabrication and comprehensive technical support. Our decades of hands-on experience with optical emission spectroscopy, XRF, and gas combustion instruments position us as leaders in the field. We guarantee tested parts and transparent communication, ensuring laboratories maintain operational efficiency and budgetary control.
Services
Maintenance Plans
Emergency Repairs
Parts Supply
Equipment Relocation
Remote Diagnostics
Bruker Support
ELTRA Service
LECO Repair
Thermo Fisher Parts
Service Agreements
Highlights and features
- We offer over 150 years of combined experience in elemental analyzer service.
- Our US-based team provides tailored service plans with rapid response times.
- Competitive rates with guaranteed parts and transparent pricing.
- Partnership with Bruker for new equipment and technical support.
- Logistics support for equipment relocation and retesting.
Services
Maintenance Plans
Our maintenance plans extend equipment life through scheduled servicing, reducing unexpected failures. Clients receive priority response, discounted labor, and parts coverage tailored to their lab's usage patterns and budgetary needs.
Emergency Repairs
We address critical breakdowns with rapid diagnostics and repairs, offering on-site visits within 72 hours. Our team stocks common parts and fabricates specialized components to restore operations swiftly.
Parts Supply
We provide OEM, refurbished, and custom-engineered parts for obsolete and current analyzers. All components undergo rigorous testing to ensure compatibility and performance reliability.
Equipment Relocation
Our logistics support includes safe equipment transport, reinstallation, and recalibration. This service prevents damage during moves and ensures analyzers function optimally in new environments.
Remote Diagnostics
We identify issues through remote analysis, minimizing downtime and travel costs. This service provides immediate guidance for resolving common operational problems without on-site visits.
Questions
What types of elemental analyzers do you service?
We service Bruker, ELTRA, LECO, and Thermo Fisher Scientific models, including carbon/sulfur, oxygen/nitrogen, and hydrogen analyzers for metals and inorganic materials.
Do you offer preventative maintenance plans?
Yes, we provide tailored maintenance plans with priority response, scheduled visits, and discounts on labor and parts to prevent unexpected breakdowns.
Can you repair obsolete equipment?
Yes, we specialize in repairing and sourcing parts for retired models, including fabrication of hard-to-find components to keep older equipment operational.
How quickly can you respond to emergency repairs?
Our Premier service includes on-site visits within 72 hours and phone support within 2 hours to minimize laboratory downtime.
Do you sell new and reconditioned equipment?
Yes, as an authorized Bruker dealer, we offer new analyzers alongside tested reconditioned equipment to meet budget-conscious needs.
What areas do you serve?
We provide nationwide service across the United States, with a team located in Ohio, Texas, and beyond.
