Bill Austin & Associates
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Bill Austin and Associates (BAA) is an engineering consulting firm that specializes in Information Engineering. BAA can provide services ranging from embedded technical resources to an in-depth analysis and restructuring of your processes. We find ways to collect, analyze, and utilize a customer's data in an efficient manner to drive business decisions.

For new product development, BAA can capture requirements and provide diagnostics or troubleshooting trees. To do this, we use a variety of system engineering tools such as PTC Integrity, and other customer-specific software. Coupling that with project management skills, BAA can help customers stay on track to meet their deadlines.
Services
BAA is heavily involved in a dynamic and fast-changing world but has been a steady player since 1996 when it was founded by Bill Austin.
We have ample experience in manufacturing companies in functional areas such as Engineering, Diagnostics, Service and Information Management.
We understand the need for fast and accurate responses as demanded by world-class manufacturers.
At BAA, we work to clarify complexity.
We understand the importance of getting the problem stated clearly and thus break down complex processes into their component parts.
BAA uses its cross-disciplinary view and talents to unlock the information and make it visible.
BAA understands the discipline and the importance of expertise and experience.
We take a systematic approach to acknowledge how data intertwines with the overall workflow.
A fundamental strategy in our business is to uncover data that is hidden and purposeless.
This is similar to the concept of social networks that share information in a forum where anyone can access and leverage the information.
In our fast paced world of ever changing, complex products and systems, having good requirements is essential.
When requirements are ambiguous, poorly documented, incomplete, or not validated with customers, expensive issues can and do occur in the design and production phases.
BAA applies a wealth of experience eliciting and capturing requirements, translating customer voices and needs into concrete requirements, tracing requirements, creating/executing V&V plans, and reporting on requirement status.
BAA's experience and leadership with diagnostics and service tools extends back to the 1980s with the very first applications of electronic control modules mounted on engines.
That experience was built upon by the application of service requirements and diagnostics for serviceability, to today's practices of diagnostics and processes.
Specifically, we work with the OBD regulatory environment including requirements translation for US and international jurisdictions, technical compliance assessments, certification documentation, calibration and diagnostic-specific project management.
In an environment focused on reducing wasted time and effort, well-defined, repeatable processes are key to boosting productivity.
BAA has many years of process management experience in a variety of industries.
We can support your organization's workflow by improving current, developing new, or mapping out processes.
Considering BAA's comprehensive knowledge of process management, we are well-positioned to navigate complex systems and satisfy your organization's streamlining needs.
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